Month: December 2012

Happy landings

Man I feel like yesterday was the longest day of my life: 10.5 hours in the air, 3 hours transit, 19 hours door-to-door and I’m finally back in London: As exhausting as the whole travel process can be, I actually kinda like it: it’s like an ongoing rotation between sleeping, listening to music, watching movies, …

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You got served!

Everyone has his or her pet peeves—you know, those things that really get under your skin.  One of my more prominent ones is poor customer service.  For me, it’s the make or break of an overall experience.   Good customer service can go a long way and as paying customers, we’re entitled to a standard of …

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